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Directory of Services & Information

Police Reports

Sheriff's Department

Provided generally through the sheriff's station that took the report approximately one week after incident. Traffic accident reports may take longer. Some reports are not available to the public, dependent on nature of the report and confidentiality issues involved. Fee is $23 per report. Those requesting a report will be asked for a report file number, or date, time, location and name of parties involved to assist in locating the proper report.

Post-fire Debris Information/Education

(See Flood Control District)

Probate

Superior Court (Central District)
111 N. Hill St., Rm. 426, Los Angeles 90012
Phone (213) 830-0850
Website: LACourt.org/probate
Hours: 8 a.m. to 4 p.m.
(Call your local Superior Court for days and times the Probate Office is available in each outlying district.)

Handles decedents’ estates, trust proceedings, guardianship proceedings, conservatorship proceedings and minor’s compromises.

To check for a probate action that has been filed, the decedent’s full name and date of death are required. Call the index section at (213) 830-0803. If a case has been opened in Los Angeles County, the index section will give you a case number and can tell you in which district the case is pending. With that case number, you can view the file where it is located.

Probation

Headquarters:
9150 E. Imperial Hwy., Downey 90242
Phone (310) 761-3941- Public Information Officer
Phone (866) 931-2222 or (818) 374-6635 - Probation Information Center
Phone (562) 940-2554 - Human Resources
Website: probation.lacounty.gov
E-mail: pic@probation.lacounty.gov

Conducts investigations for the adult and juvenile courts and makes recommendations for sentencing. Supervises adults and juveniles placed on probation by the courts, assisting in collecting and disbursing restitution to victims, collecting fines, deterring recidivism, and enforcing orders of the courts. Provides secure detention for delinquent minors in juvenile halls and control and rehabilitation programs in camps.

DISTRICT BUREAUS

First District
4849 Civic Center Way
Los Angeles, CA 90022
Phone (323) 780-2557

Second District
1330 Imperial Hwy
Los Angeles, CA 90044
(323) 780-5800

Third District
14540 Haynes Street
Van Nuys, CA 91411

Fourth District
415 Ocean Blvd
Long Beach, CA 90802

Fifth District
300 Walnut Street, Rm. 200
Pasadena, CA 91101
(626) 356-5539

DEPARTMENT BUREAUS

Administrative Services
(562) 940-2516

Adult Field Services
(562) 940-2513

Department of Justice Project Management
(323) 226-8876

Detention Services (Juvenile Halls)
(562) 940-2506

Intake and Detention Control/Community Detention Program
1601 Eastlake Ave., Los Angeles 90033
Phone (323) 226-8511

Central Juvenile Hall -
1605 Eastlake Ave., Los Angeles 90033
Phone (323) 226-8611

Los Padrinos Juvenile Hall -
7285 Quill Dr., Downey 90242
Phone (562) 940-8681

Barry J. Nidorf Juvenile Hall -
16350 Filbert St., Sylmar 91342
Phone (818) 364-2011

Juvenile Field Services
(562) 940-2513

Juvenile Special Services
(562) 940-2557

Management Services
(562) 940-2591

Adult Field Services, Juvenile Field Services, Detention Services, Residential Treatment Services, Administrative Services and Management Services Bureaus are located at Downey headquarters.

Placement Services Bureau
3965 S. Vermont Ave., 3rd Fl., Los Angeles 90037
(323) 730-4400

Public Information Office
(562) 940-2859

Residential Treatment Services Bureau (Camps)
(562) 940-2503

Camp Afflerbaugh -
6631 N. Stephens Ranch Rd., La Verne 91750
Phone (909) 593-4937

Challenger Memorial Youth Center -
5300 W. Ave. “I”, Lancaster 93536
Phone (661) 940-4000
East - (661) 940-4111
West - (661) 940-4011

Camp Gregory Jarvis -
Phone (661) 940-4003

Camp Ronald McNair -
Phone (661) 940-4105

Camp Ellison Onizuka -
Phone (661) 940-4100

Camp Judith Resnik -
Phone (661) 940-4003

Camp Francis J. Scobee -
Phone (661) 940-4004

Camp Michael Smith -
Phone (661) 940-4000

Camp David Gonzales -
1301 N. Las Virgenes Rd., Calabasas 91302
Phone (818) 222-1192

Camp Karl Holton - (temporarily closed)
12653 N. Little Tujunga Canyon Rd., San Fernando 91342
Phone (818) 896-0571

Camp Vernon Kilpatrick -
427 S. Encinal Canyon Rd., Malibu 90265
Phone (818) 889-1353

Dorothy Kirby Center -
1500 S. McDonnell Ave., Commerce 90040
Phone (323) 981-4301

Camp William Mendenhall -
42230 N. Lake Hughes Rd., Lake Hughes 93532
Phone (661) 724-1213

Camp Fred Miller -
433 S. Encinal Canyon Rd., Malibu 90265
Phone (818) 889-0260

Camp John Munz -
42220 N. Lake Hughes Rd., Lake Hughes 93532
Phone (661) 724-1211

Camp Joseph Paige -
6601 N. Stephens Ranch Rd., La Verne 91750
Phone (909) 593-4921

Camp Glenn Rockey -
1900 N. Sycamore Cyn. Rd., San Dimas 91773
Phone (909) 599-2391

Camp Louis Routh - (temporarily closed)
12500 Big Tujunga Cyn. Rd., Tujunga 91042
Phone (818) 352-4407

Camp Joseph Scott and Camp Kenyon Scudder -
28700 N. Bouquet Cyn. Rd., Saugus 91350
Phone (661) 296-3231 - Camp Scott
Phone (661) 296-8811 - Camp Scudder

Field Services Bureau
9150 E. Imperial Hwy., Downey 90242
Phone (562) 940-2694 (Adult)
Phone (562) 940-2506 (Juvenile)

Area Offices

Alhambra Area Office -
200 W. Woodward Ave., Alhambra 91801
Phone (626) 308-5542

Central Placement -
1605 Eastlake Ave., Los Angeles 90033
Phone (323) 226-8886

Centinela Regional Placement -
1330 W. Imperial Hwy., Los Angeles 90044
Phone (323) 241-5800

Crenshaw Regional Placement -
3606 W. Exposition Blvd., Los Angeles 90016
Phone (323) 298-3511

East Los Angeles Regional Placement -
144 S. Fetterly Ave., Los Angeles 90022
Phone (323) 780-2185

San Gabriel Valley Regional Placement -
11234 E. Valley Blvd., El Monte 91731
Phone (626) 575-4059

South Central Regional Placement -
200 W. Compton Blvd., Compton 90221
Phone (310) 603-7311

Van Nuys Regional Placement –
14540 Haynes St., Van Nuys 91411
Phone (818) 373-8100

Placement Quality Assurance -
Lynwood Regional Justice Center
11701 Alameda St., Lynwood 90262
Phone (323) 357-5545

Independent Living Program - Probation
3530 Wilshire Blvd., 4th Fl. Los Angeles 90010
Phone (213) 351-0125

Centinela Area Office -
1330 W. Imperial Hwy., Los Angeles 90044
Phone (323) 418-3106

Central Adult Investigations -
320 W. Temple St., Rm. 180, Los Angeles 90012
Phone (213) 974-9331

Crenshaw Area Office -
3606 W. Exposition Blvd., Los Angeles 90016
Phone (323) 298-3511

East Los Angeles Area Office -
4849 Civic Center Way, Los Angeles 90022
Phone (323) 780-2185

East San Fernando Valley Area Office -
14414 Delano St., Van Nuys 91401
Phone (818) 374-2000

Firestone Area Office -
8526 S. Grape St., Los Angeles 90001
Phone (323) 586-6469

Foothill Area Office -
199 N. Euclid Ave., Pasadena 91101
Phone (626) 356-5281

Harbor Area Office -
3221 Torrance Blvd., Torrance 90503
Phone (310) 222-2672

Intensive Gang Supervision Program -
144 S. Fetterly Ave., Los Angeles 90022
Phone (323) 780-2138

Kenyon Juvenile Justice Center -
7625 S. Central Ave., Los Angeles 90001
Phone (323) 586-6091

Long Beach Area Office -
415 W. Ocean Blvd., Long Beach 90802
Phone (562) 491-5807

Northeast Juvenile Justice Center -
1601 Eastlake Ave., Los Angeles 90033
Phone (323) 226-8765

Operation Read Program -
9150 E. Imperial Hwy., Downey 90242
Phone (562) 940-3547

Pomona Valley Area Office -
1660 W. Mission Blvd., Pomona 91766
Phone (909) 469-4507

Pretrial Services -
3530 Wilshire Blvd., # 501, Los Angeles 90010
Phone (213) 351-0373

Rio Hondo Area Office -
8240 S. Broadway Ave., Whittier 90606
Phone (562) 908-3119

Riverview Area Office -
12310 Lower Azusa Rd., Arcadia 91006
Phone (626) 579-8506

San Gabriel Valley Area Office -
11234 E. Valley Blvd., Ste. 302, El Monte 91731
Phone (626) 575-4059

Santa Monica Area Office -
1725 Main St., Santa Monica 90401
Phone (310) 260-3525

School Based Supervision Programs -
9150 E. Imperial Hwy., Downey 90242

School Based Supervision Program – Cluster 1
Phone (562) 940-2746

School Based Supervision Program – Cluster 2
Phone (562) 940-2663

School Based Supervision Program – Cluster 3
Phone (562) 940-2719

School Based Supervision Program – Cluster 4
Phone (562) 940-3541

School Based Supervision Program – Cluster 5
Phone (562) 940-2526

South Central Area Office -
200 W. Compton Blvd., Ste. 300, Compton 90221
Phone (310) 603-7311

Specialized Gang Supervision Program/SGSP -
9150 E. Imperial Hwy., Downey 90242
Phone (562) 940-2560

Van Nuys Area Office
14540 Haynes St., Van Nuys 91411
Phone (818) 373-8114

Antelope Valley Juvenile Office
321 E. Ave. K-4, Lancaster 93534
Phone (661) 951-1501

Antelope Valley Area Office
42011 4th St., West, Rm. 19, Lancaster 93534
Phone (661) 974-7611

Valencia Sub-Office
23759 Valencia Blvd., Rm. 20, Valencia 91355
Phone (661) 253-7271

Process Servers

Registrar-Recorder/County Clerk, Headquarters
Business Filings and Registration Unit
P.O. Box 1208, Los Angeles 90053-1208
Phone (562) 462-2177

Process Servers who received compensation for more than ten process services within a calendar year must file a process server registration with the County where their principal business or residence is located. Process Server Registration application for Los Angeles County must be filed at the Registrar-Recorder/County Clerk Headquarters located in Norwalk.

The registrant must appear in person and meet the following requirements:

- Possess a valid, government issued, picture identification (established by a birth certificate, such as a Driver’s License or Passport).

- The principal place of business or residential address must be located in the County of Los Angeles.

- Present a bond in the amount of $2,000.00 naming the registrant as principal, providing the term of two (2) years, commencement date and expiration date.

- Pursuant to Business and Profession Code §22350, the registrant will be required to submit a completed Live Scan application. A 90 day temporary identification card will be issued until live scan results from the Department of Justice have been reviewed and accepted. Thereafter, the permanent identification card will be issued. Live scan application may be downloaded from the Registrar-Recorder/County Clerk website www.lavote.net or obtained in person from the County Clerk’s office.

The registration fee is $180.00 which includes the recording/filing fee of a single sided, single page bond and $3.00 for each additional page of the bond.

Pictures for temporary and/or permanent identification cards will be taken at the time of registration in our office. Additional, lost or stolen replacement cards are $10.00 each.

Produce and Egg Quality

Agricultural Commissioner/Weights and Measures Department
Pest Exclusion & Produce Quality Bureau
11012 S. Garfield Ave., South Gate 90280
Phone (562) 622-0426
Fax: (562) 861-282Z

Inspects fruits, vegetables and eggs at wholesale markets and warehouses to assure that quality complies with state laws.

Progress Report

Chief Executive Office  
(213) 974-6879
Website: http://ceo.lacounty.gov/pdf/Prog%20Rpt%2008-09.pdf

Provides descriptions of key programs and services that the County provides, information on its successes, areas in need of improvement, and priorities in the coming year.

Property Ownership

Phone (213) 974-3211
Phone (888) 807-2111 (toll-free property tax information line)
Website: http://assessor.lacounty.gov
E-mail: helpdesk@assessor.lacounty.gov

The Office of Assessor maintains the property assessment roll, which lists the assessee (normally the property owner). The roll may be inspected by the public at the main office or regional offices. This information, except for property owner name, is also available on the Assessor’s website at http://assessor.lacounty.gov . For a list of the offices, see “Assessor.”

To determine the owner of a property, you may inquire by phone, e-mail or at one of the Assessor’s offices. If you know the Assessor’s identification number of a property, you may use a 24-hour service at (213) 974-3838 to research the current assessee’s name.

When transferring ownership of real property from one person to another, a deed must be filed that includes a parcel number and a legal description of the property.

When transferring property, a preliminary change of ownership form is required. These forms are available at the main office of the Registrar-Recorder/County Clerk in Norwalk, at all Assessor’s offices, and on the Assessor’s website.

Property Taxes

(See Assessor for questions about assessed values.)
(See Taxes or Treasurer-Tax Collector for payment of tax bills.)
(See Direct Assessments or Auditor-Controller for direct assessment agency information.)

Protocol, Office

Chief Executive Office
375 Kenneth Hahn Hall of Administration
500 W. Temple St., Los Angeles 90012
Phone (213) 974-1307
Fax: (213) 621-2084

Promotes Los Angeles County as a hospitable destination for international business and tourism by:

• Advising the Board of Supervisors on international protocol.

• Planning appropriate hospitality and itineraries for visiting international dignitaries (i.e. presidents, prime ministers, kings and queens, cabinet ministers, elected officials, ambassadors and members of royal families) on behalf of the Board of Supervisors.

• Serving as liaison with the Consular Corps (representatives of foreign governments with local offices) and foreign trade representatives.

• Providing information about international protocol, business and social customs, flag etiquette, gift giving, etc. to the Board of Supervisors, County departments, businesses and corporations, and the general public.

Psychiatric Emergency Services

Harbor-UCLA Medical Center
1000 W. Carson St., Torrance 90509
Phone (310) 222-3144

LAC+USC Medical Center
1200 N. State St., Los Angeles 90033
Phone (323) 409-7085

Olive View-UCLA Medical Center
14445 Olive View Dr., Sylmar 91342
Phone (818) 364-4340

Public Administrator

Treasurer and Tax Collector
Hall of Records
320 W. Temple St., 8th Fl., Los Angeles 90012
Phone (213) 974-0404
Phone (213) 974-0460 (New Cases/Information)

Conducts investigations of decedents who resided or had property in Los Angeles County where no executor, legatee, or heir has sought to administer the estate; manages the estates of decedents when appointed by the court. Conducts auctions of real and personal property of decedent and conservatee estates.

Public Defender

19-513 Clara Shortridge Foltz Criminal Justice Center
210 W. Temple St., Los Angeles 90012
Phone (213) 974-2811
TDD: (800) 801-5551
Website: pd.co.la.ca.us

Provides legal representation to all persons, including children, who are financially unable to employ counsel in criminal proceedings. Services which may be requested by a defendant or ordered by a court include representation in criminal, juvenile, mental health and certain civil proceedings triable in the Superior Court. Limited appellate representation in the state and federal court system may also be provided while the public defender is representing the defendant in the trial court.

 

Public Gathering Places

(See Environmental Health)

Public Guardian

Mental Health, Department of
Hall of Records
320 W. Temple St., 9th Fl., Los Angeles 90012
Phone (213) 974-0515

Investigates the need for conservatorships of individuals incapable of managing their own affairs. Administers the estates and arranges care for the individuals after authority has been received by the court.

 

Public Guardian Mental Health Services

(See Public Guardian)

Public Health Emergency Preparedness and Response

Public Health, Department of
Phone (323) 240-8121
Website: http://labt.org

Prepares for public health emergencies caused by bioterrorism, infectious disease, natural disasters, and other public health threats by planning and preparing responses for public health emergencies, providing education to assist county residents to prepare for emergencies and by exercising response plans. To achieve these goals, the department:

- Assesses readiness needs and deficiencies while defining preparedness plans;
- Enhances disease surveillance tools to conduct accurate and efficient detection of biological and chemical events;
- Enhances the capacity of laboratories to handle biological and chemical agents;
- Updates information technology to foster greater collaboration between emergency response agencies and deliver a more efficient emergency alert system;
- Ensures ability to deliver accurate and timely emergency preparedness information;
- Works to educate the public and local emergency preparedness professionals on how to better protect and promote health in the face of disasters;
- Works to foster greater collaboration between emergency response organizations.

 

Public Health, Department of

313 N. Figueroa St., Rm. 806
Los Angeles 90012
Phone (213) 240-8117 - Director and Health Officer
Fax: (213) 975-1273
Website: publichealth.lacounty.gov
E-mail: phps@ph.lacounty.gov

For more information about other LA County health and human services call 2-1-1

Protects health, prevents disease, and promotes the health and well-being for all persons in Los Angeles County. Focuses on prevention, seeking to assure a basic level of protection for the entire population, from the basic threats to the public’s health, including food-borne and easily transmittable disease outbreaks, natural and man-made emergencies, to working to prevent chronic diseases, such as heart disease, diabetes, and cancer. Also inspects and grades food establishments and markets, monitors ocean water and public swimming pools to ensure safe swim areas throughout the county.

Provides tuberculosis (TB) screening and treatment, sexually transmitted disease (STD) screening and treatment, immunizations for children, and annual flu vaccinations at public health clinics. Offers TB clinics by appointment only. Types, days and times services are offered may vary by clinic site.

Helpful Public Health Telephone Numbers

AIDS/HIV Information (213) 351-8000                      
Alcohol/Drug Problems (800) 564-6600
Birth Certificates (Newborn Registration) (213) 240-7812
California Children’s Services Information Line (800) 288-4584
Communications & Public Affairs (213) 240-8144
Child Health and Disability Prevention Program (800) 993-2437
Chronic Disease and Injury Prevention (213) 351-7301
Death Certificates (213) 240-7816
Emergency Preparedness & Response Program (213) 637-3600
Emergency Operations 24 Hour Desk (213) 989-7140
Immunization Program (213) 351-7800
Lead Hazard Program (323) 869-7068
Lead Poisoning Prevention Information Line (800) LA-4-LEAD
(800) 524-5323
Maternal, Child & Adolescent Health Programs (213) 639-6400
Nursing Home Inspections (323) 980-4927
Reporting Suspected Food-Related Illness (888) 397-3993
Sexually Transmitted Disease Hotline (800) 758-0880
Tobacco Use Quit Line: 1-800-NO-BUTTS (800) 662-8887
Tuberculosis Skin Test and Nurse
Consultation Unit
(213) 744-6151
Vector Control (Rats, Insects) (646) 430-5450
Veterinary Public Health (213) 989-7060 

County Service Planning Areas
Los Angeles County is divided into eight service planning areas (SPAs) for health care planning purposes. There are four Area Health Officers that are responsible for planning public health prevention and clinical services according to the health needs of local communities. Some examples of healthcare planning activities include:

• Assessing health needs of local communities
• Providing services through Department of Health Services clinics and community partners
• Promoting health and preventing disease
• Collaborating with community groups to improve the health of SPA residents.

Area Health Office - Service Planning Areas 1 and 2
(Antelope Valley and San Fernando Valley)
5300 Tujunga Ave., North Hollywood 91601
Phone (818) 487-0028
Fax: (818) 487-0110

SPA 1 & 2 Public Health Centers

North Hollywood Health Center
5300 Tujunga Ave., North Hollywood 91601
Phone (818) 766-3982

Antelope Valley Health Center
335-B E. Avenue K-6, Lancaster 93535
Phone (661) 723-4526

Glendale Health Center
501 N. Glendale Ave., Glendale 91206
Phone (818) 500-5762

Pacoima Health Center
13300 Van Nuys Blvd., Pacoima 91331
Phone (818) 896-1903

Area Health Office - Service Planning Areas 3 and 4
(San Gabriel Valley and Metro Los Angeles)
241 N. Figueroa Street, Ste. 110, Los Angeles 90012
Phone (213) 240-8049
Fax: (213) 202-6069

SPA 3 & 4 Public Health Centers

Central Health Center
241 N. Figueroa St., Los Angeles 90012
Phone (213) 240-8204

Hollywood-Wilshire Health Center
5205 Melrose Ave., Los Angeles 90038
Phone (323) 769-7800

Monrovia Health Center
330 W. Maple Ave., Monrovia 91016
Phone (626) 256-1600

Pomona Health Center
750 S. Park Ave., Pomona 91766
Phone (909) 868-0235

Area Health Office - Service Planning Areas 5 and 6
(West Los Angeles and South Los Angeles)
11833 S. Wilmington Ave., Los Angeles 90059
Phone (323) 568-8701
Fax: (323) 732-1973

SPA 5 & 6 Public Health Centers

Martin Luther King Jr. Center for Public Health
11833 S. Wilmington Ave., Los Angeles 90059
Phone (323) 568-8100

Ruth Temple Health Center
3834 S. Western Ave., Los Angeles 90062
Phone (323) 730-3507

Simms Mann Health and Wellness Center
2509 Pico Blvd., Santa Monica 90405
Phone (310) 998-3203

Area Health Office - Service Planning Areas 7 and 8
(East LA and South Bay)
7643 S. Painter Ave., Whittier 90602
Phone (562) 464-5478
Fax: (562) 693-4525

SPA 7 & 8 Public Health Centers

Whittier Health Center
7643 S. Painter Ave., Whittier 90602
Phone (562) 464-5350

Torrance Health Center
711 Del Amo Blvd., Torrance 90502
Phone (310) 354-2300

Curtis R. Tucker Health Center
123 W. Manchester Blvd., Inglewood 90301
Phone (310) 419-5325

ANTELOPE VALLEY REHABILITATION CENTERS
(Also see Substance Abuse Prevention and Control)
Provide low-cost, residential and outpatient rehabilitation services to alcohol and drug-dependent individuals.

Acton Rehabilitation Center
30500 Arrastre Cyn. Rd., Acton 93510
Phone (661) 223-8700

High Desert Recovery Services
44900 N. 60th St., West, Lancaster 93536
Phone (661) 945-8458

BIRTH CERTIFICATES
Public Health, Department of
Vital Records Office
313 N. Figueroa St., Rm. L-1, Los Angeles 90012
Phone (213) 240-7812

The Department of Public Health registers all births occurring in Los Angeles County (excluding the cities of Long Beach and Pasadena). Certified copies of birth certificates can be obtained from the DPH from 1964 to present. Approximately four (4) weeks after the date of birth records may also be obtained from the Registrar-Recorder/County Clerk’s (RR/CC) Office. Any records prior to 1964 or records from the cities of Long Beach and Pasadena must be obtained at the RR/CC office.

DEATH CERTIFICATES
Public Health, Department of
Vital Records Office
313 N. Figueroa St., Rm. L-1, Los Angeles 90012
Phone (213) 240-7816

Registers all deaths occurring in Los Angeles County (excluding the cities of Long Beach and Pasadena). Certified copies of death certificates can be obtained from the DPH from 1995 to present. Approximately four (4) weeks after the date of death, records may also be obtained from the Registrar-Recorder/county Clerk’s (RR/CC) Office. Any records prior to 1995 or records from the cities of Long Beach and Pasadena must be obtained at the RR/CC office.

Public Social Services, Commission for

12860 Crossroads Pkwy. South, City of Industry 91746
Phone (562) 908-8669
Website: dpss.lacounty.gov
    listed under “DPSS Programs and “Other Services”

Examines and evaluates the programs and operations of the Department of Public Social Services and makes recommendations to the Board of Supervisors and the department on a broad range of public welfare issues.  The 15-member body of private citizens is appointed by the Board of Supervisors.


Public Social Services, Department of

12860 Crossroads Pkwy. South, City of Industry 91746
Phone (562) 908-8400
TDD/TTY: (626) 569-4265
211 LA County: 211 or (800) 339-6993
TDD/TTY: 711 and ask to be connected to 211
Website: dpss.lacounty.gov
The Department provides financial, homeless, employment, health, and nutrition-related assistance to residents of Los Angeles County. Programs and services include:

California Work Opportunity and Responsibility to Kids (CalWORKs); provides families with children temporary financial assistance, homeless assistance, employment services (including specialized supportive services for domestic violence, mental health and substance use disorder) through the Greater Avenues for Independence (GAIN) program to eligible adults in the CalWORKs program.

General Relief (GR), which provides temporary financial assistance as well as employment services (including specialized supportive services) through the General Relief Opportunities for Work (GROW) program to indigent adults.

CalFresh (formerly known as Food Stamps), provides food benefits to low-income families and individuals. Child Care Program provides child care services as participants move through their Welfare-to-Work GAIN activities towards employment and self-sufficiency.

Refugee Cash Assistance (RCA), a cash aid program that provides financial assistance to refugee families, couples, or individuals without children. Refugee Employment Program (REP), provides culturally and linguistically sensitive employment and specialized services for refugees.

Community Services Block Grant (CSBG) which provides employment, employment support services, employment partnership, child and family development emergency services, domesestic violence, legal services, senior and disabled adult services to individuals and families through a network of Community-Based Organizations for the provision of CSBG-funded services across all five supervisorial districts.

Other programs offered include Medi-Cal which provides healthcare for individuals and families, Cash Assistance Program for Immigrants (CAPI), which provides cash assistance for disabled or elderly immigrant individuals or couples and In-Home Supportive Services (IHSS).

GENERAL INFORMATION

DPSS:

Customer Service Center (866) 613-3777            
Child Care Hotline (877) CHILD-99 or 
(877) 244-5399
Community Services Block Grant Program (562) 908-5715
Toy Loan and Volunteer Services (213) 744-4344

OTHER:

Appeals and State Hearings
To request a State Hearing by phone:
(800) 952-5253
(CA Dept. of Social Services, Sacramento) TDD(800) 952-8349
To request a State Hearing Online http://www.dss.cahwnet.gov
To request a State Hearing by mail
Submit to Appeals & State Hearing Section
P.O. Box 18890
Los Angeles, CA 90018
Child Protection Hotline
(Maintained by the Department
of Children and Family Services)
(800) 540-4000
Child Support Services Hotline (866) 901-3212
Disaster Hotline (800) 980-4990
Domestic Violence Safety Plan Hotline (800) 978-3600
Elder Abuse Hotline (877) 477-3646
In-Home Supportive Services Ombudsman (888) 678-IHSS
(888) 678-4477
Long Term Care Ombudsman     (Statewide)
(LA County)
(800) 231-4024
(800) 334-9473
Mental Health Services (DMH 24/7 info line) (800) 854-7771
Substance Use Disorder Services (800) 564-6600
Tribal TANF (800) 665-7292
WorkSource California Employer and Job Seeker (888) 226-6300
Safely Surrender Baby 1-877-222-9723
Covered California (800) 300-1506

COMMISSION FOR PUBLIC SOCIAL SERVICES:
Phone (562) 908-8669

Examines and evaluates the programs and operations of the Department of Public Social Services and makes recommendations to the Board of Supervisors and the department on a broad range of public welfare issues. The 15-member body of private citizens is appointed by the Board of Supervisors.

FRAUD:
Los Angeles County Fraud Hotline (800) 544-6861

Provides County employees and citizens with a way to report fraudulent activity by Los Angeles County government employees, managers, vendors, contractors, health inspectors, etc. Allegations reported over the hotline are evaluated and investigated.

DPSS Central Fraud Reporting Hotline (800) 349-9970
We Tip Fraud Hotline (800) 87-FRAUD
or (800) 78-CRIME

TO APPLY:

Los Angeles County residents can apply for CalWORKs, Medi-Cal, and CalFresh (formerly known as Food Stamps) benefits by visiting the YourBenefitsNow! On-line application website at www.dpssbenefits.lacounty.gov .

Medi-Cal and CalFresh applications can be requested through the Customer Service Center at (866) 613-3777. An application packet will be mailed to the requestor for completion and return by mail. A visit to a district office is not required. These applications are also available on the DPSS website. An on-line application can also be submitted by accessing the “Your Benefits Now” website at www.dpssbenefits.lacounty.gov.

For help in locating the appropriate office for CalWORKs, GAIN, CalFresh, General Relief, Medi-Cal, and In-Home Supportive Services you may contact:

TDD/TTY
With (877) 735-2929
Without TTY Equip (800)735-2922
211 LA County (800)339-6993
GAIN Hotline (877) 292-4246
Medi-Cal Information Line (800) 880-5305
In-Home Supportive Services (IHSS) (888) 944-IHSS
or (888) 944-4477
Application System (213) 744-IHSS

BRANCH OFFICES:
Business hours at all district offices are Mon. – Fri. from 8 a.m. to
5 p.m.

CW=CalWORKs
CF=CalFresh (formerly known as Food Stamps)
GR=General Relief
MC=Medi-Cal
RCA = Refugee Cash Assistance.

Belvedere District (CW, CF, MC)
5445 Whittier Blvd., Los Angeles 90022
Help Line (323) 727-4314

Civic Center District (GR, CF, MC, GROW)
813 E. 4th Pl., Los Angeles 90013
Help Line (866) 613-3777

Compton District (CW, CF, MC)
211 E. Alondra Blvd., Compton 90220
Help Line (310) 603-8181

Cudahy District (CW, CF, MC)
8130 S. Atlantic Ave., Cudahy 90201
Help Line (323) 560-5192

East Valley District (CW, CF, MC)
14545 Lanark St., Panorama City 91402
Help Line (818) 701-8200

El Monte District (CW, CF, MC)
3350 Aerojet Ave., El Monte 91731
Help Line (626) 569-3147

Exposition Park District (CW, CF, MC)
3833 S. Vermont Ave., 2nd Fl., Los Angeles 90037
Help Line (866) 613-3777

Florence District (CW, CF, MC)
1740 E. Gage Ave., Los Angeles 90001
Help Line (323) 586-7222

Glendale District (CW, GR, CF, MC, GROW, RCA)
4680 San Fernando Rd., Glendale 91204
Help Line (818) 546-6200

Lancaster District (CW, CF, MC)
349-B E. Ave. K6, Lancaster 93535
Help Line (661) 723-4021

Lancaster General Relief Office (GR, CF, GROW)
337 E. Ave. K-10, Lancaster 93535
Help Line (661) 974-8993

Lincoln Heights Sub-office (CW, CF, MC)
4077 N. Mission Rd., Los Angeles 90032
Help Line (323) 342-8180

Metro East District (CW, GR, GROW)
2855 E. Olympic Blvd., Los Angeles 90023
Help Line (323) 260-3718

Metro Family District (CW, CF, MC)
2615 S. Grand Ave., Los Angeles 90007
Help Line (213) 744-6614

Metro North District (CW, CF, MC, RCA)
2601 Wilshire Blvd., Los Angeles 90057
Help Line (866) 613-3777

Metro Special District (GR, CF, MC, GROW)
2707 S. Grand Ave., Los Angeles 90007
Help Line (866) 613-3777

Norwalk District (CW, CF, MC)
12727 Norwalk Blvd., Norwalk 90650
Customer Service Call Center (866) 613-3777 or (626) 569-1399

Paramount District (CW, CF, MC)
2961 E. Victoria St., Rancho Dominguez 90221
Help Line (310) 258-7400

Pasadena District (CW, GR, CF, MC, GROW)
955 N. Lake Ave., Pasadena 91104
Help Line (626) 791-6333

Pomona District (CW, GR, CF, MC, GROW)
2040 W. Holt Ave., Pomona 91768
Help Line (866) 613-3777

Rancho Park District (CW, GR, CF, MC, GROW)
11110 W. Pico Blvd., West Los Angeles 90064
Help Line (310) 481-4018

San Fernando Sub-Office (GR, CF, GROW)
9188 Glenoaks Blvd., Sun Valley 91352
Help Line (818) 394-3739

San Gabriel Valley District (CW, GR, CF, MC, GROW CAPI, RCA)
3352 Aerojet Ave., El Monte 91731
Help Line (626) 569-3600

Santa Clarita Sub-Office (CW, CF, MC, )
27233 Camp Plenty Rd., Santa Clarita 91351
Help Line (661) 701-8200

South Central District (CW, GR, CF, MC, GROW)
10728 S. Central Ave., Los Angeles 90059
Help Line (323) 563-4401

South Family District (CW, CF, MC, RCA)
17600 “A” Santa Fe Ave., Rancho Dominguez 90221
Help Line (310) 761-2000

South Special District (GR, CF, GROW, CAPI)
17600 “B” Santa Fe Ave., Rancho Dominguez 90221
Help Line (310) 761-2205

Southwest Family District (CW, CF, MC, RCA)
8300 S. Vermont Ave., 3rd Fl., Los Angeles 90044
Help Line (323) 549-7655

Southwest Special District (GR, CF, MC, GROW)
1819 W. 120th St., Los Angeles 90047
Help Line (323) 420-2833

West Valley District (CW, CF, MC, RCA)
21615 Plummer St., Chatsworth 91311
Help Line (818) 701-8200

Wilshire Special District (GR, CF, MC, GROW, CAPI)
2415 W. Sixth St., Los Angeles 90057
Help Line (213) 738-4505

GAIN REGIONAL OFFICES:

GAIN Region I – West County
5200 W. Century Blvd., Los Angeles 90045
Help Line (310) 665-7777

GAIN Region II - West San Fernando Valley
21415-21615 Plummer St.
Chatsworth, CA 91311
Help Line (877) 292-4246

GAIN Region III – San Gabriel Valley
3216 Rosemead Blvd., El Monte 91731
Help Line (626) 927-2600

GAIN Region III – Pomona Sub-Office
2255 N. Garey Avenue
Pomona, CA 9177
Help Line (909) 392-3000

GAIN Region IV – Central County
3833 S. Vermont Ave., 3rd Fl. Los Angeles 90037
Help Line (323) 730-6451

GAIN Region V – South County
2959 Victoria St., Rancho Dominguez 90221
Help Line (310) 603-8580

GAIN Region VI – Southeast County
5460 Bandini Blvd., Bell 90201
Help Line (323) 881-5424

SPECIALIZED MEDI-CAL ONLY OFFICES:

Medi-Cal Outreach District (MC, CF)
P.O. Box 5270
El Monte, CA 91734-9915
Help Line (626) 312-6011

Hawthorne Medi-Cal District (MC)
P.O. Box 5011
Hawthorne 90251-5011
Help Line (866) 613-3777

Medi-Cal Mail-In District (MC)
P.O. Box 77267
Los Angeles 90007-9819
Help Line (866) 613-3777

Medi-Cal Long Term Care – LTC (MC)
17171 E. Gale Ave., City of Industry 91745
Help Line (626) 854-4987

In Home Supportive Services Offices:

Burbank IHSS Office - 73
3307 N. Glenoaks Blvd., Burbank 91504
(818) 557-4103
Help Line (866) 544-9048
Fax: (818) 563-9105

Chatsworth IHSS Office - 01
21615 Plummer St., Chatsworth 91311
(818) 718-4351
Help Line (888) 822-9622
Fax: (818) 576-9924

El Monte IHSS Office - 74
9320 Telstar Ave., El Monte 91731
(626) 569-4564
Help Line (888) 322-2204
Fax: (626) 312-4870

Hawthorne IHSS Office - 77
12000 Hawthorne Blvd., “A”, Hawthorne 90250
(310) 349-4769
Help Line (866) 512-2856
Fax: (310) 263-2762

Rancho Dominguez IHSS Office - 75
17600 Santa Fe Ave., “D”, Rancho Dominguez 90221
(310) 761-2803
Help Line (888) 896-0044
Fax: (310) 215-8220

Lancaster IHSS Office - 35
335-C East Avenue, K-6, Lancaster 93535
(310) 723-4288
Help Line (866) 514-9911
Fax: (661) 940-8709

Metro IHSS Office - 47
2707 S. Grand Ave., Los Angeles 90007
(213) 744-3300
Help Line (866) 512-2857
Fax: (213) 749-7224


Pomona IHSS Office – 19
360 E. Mission Blvd., Pomona 91766
(909) 802-2474
Help Line (866) 465-0905
Fax: (909) 865-5807

Toy Loan Program
(213) 744-4344

The Los Angeles County Department of Public Social Services in partnership with the Los Angeles County Board of Supervisors has operated the Toy Loan program for over 80 years. Children have free access to over 50 toy library locations throughout Los Angeles County. Toy Loan is a non-profit 501 (c) 3 agency and all donations are tax-deductible. Individuals, groups, and toy manufacturers donate all of the toys and books used by the Program. The Centers operate independently and are located in parks, recreation facilities, children’s centers, housing projects, and community service buildings. For more information or to find a location near you, please visit our website at, http://dpss.lacounty.gov/dpss/toyloan or follow us on Twitter @toyloanla.