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Directory of Services & Information

Child Custody/Visitation

Superior Court
Family Law Department
111 N. Hill St., Los Angeles 90012
Phone (213) 974-5524 (recording)

Provides agreements regarding custody and visitation. Meetings are by appointment only.

Child Support Services Department

5770 S. Eastern Ave., Commerce 90040-2924
Phone (866) 901-3212
TDD: (866) 399-4096
Website: cssd.lacounty.gov

Assumes primary responsibility for the administration, collection, enforcement and distribution of child support payments. Assists custodial and non-custodial parents with child support procedures and processes, including locating parents, establishing paternity, establishing court orders for child support, modifying court orders, collecting and distributing court - ordered support, and working with other counties, states and countries to obtain child support.

Partners with community-based organizations and other County agencies which provide job training, job placement, peer counseling, and parenting classes to aid unemployed and underemployed non-custodial parents, enabling them to provide emotional, as well as financial support to their children.

Customer Contact Center also provides assistance and information. The Customer Contact Center’s hours are 7 a.m. to 6 p.m. Mon. through Fri. Telephone voice response system, (866) 901-3212 or (800) 615-8858, is operational 24 hours a day. Persons with child support cases may get information by entering their personal identification (PIN) number on their telephone key pad.

The divisions are open to the public from 8 a.m. to 5 p.m. Mon. through Fri.

Division I
15531 Ventura Blvd., Encino 91436

Division II
5770 S. Eastern Ave., Commerce 90040

Division III
2934 E. Garvey Ave. South, # 100, West Covina 91791

Division IV
8300 S. Vermont Ave., 2nd Flr., Los Angeles 90044

Division V
20221 S. Hamilton Ave., Torrance 90502

Division VI
42281 10th Street West, Lancaster, CA 93534

Intergovernmental Division
5701 S. Eastern Ave., Commerce 90040

State Disbursement Unit (SDU)
P.O. Box 989067
West Sacramento, CA 95796-9067
Phone (866) 901-3212
website: www.childsup-connect.ca.gov

Receives and processes child support payments for individuals with open cases through the Los Angeles County Child Support Services Department, as well as all other local child support agencies in California. Also receives and processes all employer child support wage withholding payments.

 

Childhood Lead Poisoning Prevention Program

(Maternal, Child and Adolescent Health Program)
Public Health, Department of
5555 Ferguson Dr., Commerce 90022
Toll-Free (800) LA-4-LEAD
Website: ph.lacounty.gov/lead

Works to reduce the incidence of lead poisoning for children in Los Angeles County. Provides case management of lead-burdened children and environmental investigation to identify lead hazards.

Provides information on lead and lead poisoning prevention in several languages, outreach and education in high-risk areas, and education for health care providers.

Provides a toll-free hotline, (800) LA-4-LEAD, to answer questions or to give referrals regarding lead-related issues during regular working hours.

Disturbing lead-based paint at properties built before 1978 can create dangerous lead-dust. To report sandblasting or other activities that disturb lead-based paint, please call (800) LA-4-LEAD.

Children and Families, Commission for

Rm. B-22, Kenneth Hahn Hall of Administration
500 W. Temple St., Los Angeles, 90012
Phone (213) 974-1558
Fax: (213) 625-5813
Website: lachildrenscommission.org

Advises the Board of Supervisors in areas of child welfare and family policy. Pursues all major issues affecting children, their families, and children’s services in County government. The commission’s premise is that all children are “at risk.” Reviews the policies, procedures and systemic issues of various County departments and agencies which provide children’s services, assesses service levels, and identifies community needs.

Children and Family Services, Department of

425 Shatto Pl., Ste. 600, Los Angeles 90020
Website: dcfs.lacounty.gov

General Information (213) 351-5602
Employment Hotline (213) 351-6417
Foster Parent and Adoption
Recruitment Hotline (888) 811-1121

Foster Care/Adoptions Assistance Program Hotline
725 S. Grand Ave., Glendora 91740
Phone (626) 697-4444

Child Abuse Hotline
3075 Wilshire Blvd., Los Angeles 90020
Phone (800) 540-4000 - Within California
Phone (213) 639-4425 - Out-of-state calls
Phone (800) 272-6699 - TDD
Fax: (213) 639-1964 or (213) 639-1224

Receives reports of suspected child abuse, neglect or exploitation. Provides information and consultation about child abuse and neglect. This is a 24-hour service, seven days a week.

Emergency Response Command Post
3075 Wilshire Blvd., Los Angeles 90020
Phone (213) 639-4500 or (213) 639-4493
Fax: (213) 738-6483

Performs emergency response, in-person investigations on referrals with immediate response times received after business hours and weekends.

Out-of-County Services Unit
(including Interstate Compact for the Placement of Children and International Placement Unit).
3075 Wilshire Blvd., Los Angeles 90020
Phone (213) 639-4501
Fax: (213) 738-9379

SPAs (Service Planning Areas):

Provides services children and their families need when the children are at-risk due to actual or potential child abuse, abandonment, neglect or exploitation. Provides protective services to children in their own homes, short-term out-of-home services, adoption, guardianship and long-term foster care.

SPA 1

Palmdale Office
39959 Sierra Hwy., #150, Palmdale 93550
Phone (661) 223-4200
Fax: (661) 265-6071

Lancaster West Office
1150 W. Ave. J, Lancaster 93534
Phone (661) 951-4107
Fax: (661) 942-4172

SPA 2

San Fernando Valley Office
20151 Nordhoff St., Chatsworth 91311
Phone (818) 717-4002 or (818) 717-4009
Fax: (818) 773-9989

West San Fernando Valley Office
20151 Nordhoff St., Chatsworth 91311
Phone (818) 717-4009
Fax: (818) 775-0292

Santa Clarita Office
28490 Avenue Stanford, Ste. 100, Santa Clarita 91350
Phone (661) 702-6202
Fax: (661) 257-5008

SPA 3

El Monte Office
4024 N. Durfee Ave., El Monte 91732
Phone (626) 455-4506
Fax: (626) 433-4505

Glendora Office
725 S. Grand Ave., Glendora 91740
Phone (626) 691-1692
Fax: (626) 691-0973

Pasadena Office
532 E. Colorado Blvd., Pasadena 91101
Phone (626) 229-3737
Fax: (626) 397-9169

Pomona Office
100 W. Second St., Pomona 91766
Phone (909) 868-4421
Fax: (909) 469-6057

SPA 4

Metro North Office
3075 Wilshire Blvd., Los Angeles 90010
Phone (213) 639-4813
Fax: (213) 351-2465

SPA 5

West Los Angeles Office
5757 Wilshire Blvd., Ste. 200, Los Angeles 90036
Phone (323) 900-2222
Fax: (323) 954-5944

SPA 6

Compton Office
921 E. Compton Blvd., Compton 90221
Phone (310) 668-6600
Fax: (310) 604-5152

Compton West Office
11539 Hawthorne Blvd., Ste. 400, Hawthorne 90250
Phone (310) 263-2178
Fax: (310) 263-7738

Vermont Corridor Office
8300 S. Vermont Ave., 4th Flr., Los Angeles 90044
Phone (323) 935-7060
Fax: (323) 789-5629

Wateridge Office
5110 W. Goldleaf Circle, Los Angeles 90056
Phone (323) 290-8500
Fax: (323) 290-3171

SPA 7

Belvedere Office
5835 S. Eastern Ave., 2nd Flr., Commerce 90040
Phone (323) 725-4401
Fax: (323) 869-0922

Santa Fe Springs Office
10355 Slusher Dr., Ste. 11, Santa Fe Springs 90670
Phone (562) 903-5000
Fax: (562) 946-7462

SPA 8

South County Office
4060 Watson Plaza Dr., Lakewood 90712
Phone (562) 497-3500
Fax: (562) 429-3726

Torrance
2325 Crenshaw Blvd., Torrance 90501
Phone (310) 972-3111
Fax: (310) 222-5544

Specialized Services:

DCFS - Family and Children’s Services Trust Fund
(Donations, fund-raising and camperships for DCFS children)
501 Shatto Pl., 2nd Flr., Los Angeles 90020
Phone (213) 739-6202

Jobs (for DCFS Youth) Program
Recruitment and Exams
425 Shatto Pl., Rm. 10, Los Angeles 90020
Phone (213) 351-5898
Phone (213) 351-4013

Juvenile Court/ Edmund D. Edelman’s Children’s Court
201 Centre Plaza Dr., Monterey Park 91754-2159
Phone (323) 526-6700

Adoption Safe Family Act - (ASFA Division) (562) 903-5122

Adoption and Safe Families Act (ASFA) of 1997, P.L. 105-89 amended Title IV-B and Title IV-E of the Social Security Act to clarify certain provisions of P.L. 96-272. It established requirements for assessing and approving the homes of relatives and non-related extended family members to speed the process of finding permanent homes for children. The ASFA Division has 14 home assessment units, which are distributed throughout the County in regional offices.

Kinship Resources Center North
5035 W. Slauson Ave., # G, Los Angeles 90056
Phone (323) 290-8697

Kinship Resources Center South
9834 Norwalk Blvd., Santa Fe Springs 90670
Phone (562) 777-1748

Bureau of the Medical Director:
425 Shatto Pl., # 500, Los Angeles 90020
Phone (213) 351-5614
Fax: (213) 738-8340

Provides services to enhance permanency, safety and well-being for children. Answers questions regarding medical, dental, mental health, and substance abuse for foster children and families.

D. Rate /Katie A. / Multi-disciplinary Assessment Team (MAT) /
Psychiatric Discharge Planning / Regional Center/ Special Placements
Phone (213) 351-5737
Fax: (213) 738-8340

Health, Mental Health & Substance Abuse
Phone (213) 351-5729
Fax: (213) 381-8125

Medical Case Management Services & Sexual Abuse
Treatment Programs
3075 Wilshire Blvd., 9th Flr. Los Angeles 90010
Phone (213) 639-4814
Fax: (213) 639-1344

Public Health Nursing
Phone (213) 351-5724
Fax: (213) 381-8398

Adoption Services:
Headquarters Office
525 E. Colorado Blvd., Pasadena 91101
Phone (626) 229-3777
Phone (888) 811-1121 (Adopt a foster child or relinquish a child)
Phone (213) 639-4014 (Reception)
Fax: (626) 397-9169
Website: www.lacdcfs.org/adoptions/index.html

Accepts, prepares and places children of all ages in permanent adoptive homes. Provides casework and counseling to birth parents regarding children, both born and unborn, and provides foster care for children awaiting adoptive placement. Provides counseling for all parties to the adoption. Conducts studies and makes recommendations to the Superior Court on petitions for independent and stepparent adoptions.

Adoption services are available to persons of all races and religions who need or are seeking adoption plans.

First established in 1949 as the County Department of Adoptions, the Adoptions Division was made part of the Department of Children and Family Services when it was created in 1984. The Adoptions Division is licensed by the California Department of Social Services as a full service adoption agency. This license permits the agency to provide all adoption services with the exception of inter-country adoption (adoption of a foreign-born child who is not a dependent of the court).

DCFS provides the following adoption services:

Agency Adoption Program (888) 811-1121

In an agency adoption, the child is placed for adoption by a licensed agency (DCFS). DCFS prepares and places children of all ages in permanent adoptive homes. The majority of the children are court dependents and have been in foster care. The prospective adoptive family is provided with pre-adoption training and completes an adoption home study prior to placement. The birth parent’s parental rights are terminated by court action or by voluntarily relinquishing parental rights. Birth parent counseling is provided prior to relinquishment. DCFS is responsible until the adoption is finalized by the court. The Adoption Assistance Program is available to aid adoptive families.

Post Adoption Services (888) 811-1121

Post adoption services are available to all members of the adoption triad: the adopted person, the birth parents and the adoptive parents. Non-identifying case summaries and medical histories are provided. Reunions are arranged if the adopted person (over 18 years old) and the birth family member have filed consents for contact. There are monthly adoptive parent support groups and information and referral by telephone.

Independent Adoption Program (213) 639-4691

In an independent adoption, it is the birth parent’s decision and responsibility to choose the adoptive parent(s) and to place the child directly with the adoptive family. DCFS completes an assessment of the family after they have filed a petition to adopt with the court. A report is provided to the court regarding the suitability of the adoption in the best interest of the child.

Stepparent Adoption Program (213) 639-4750

A stepparent may petition the court to adopt the child of his or her spouse. Both the parent retaining custody and the parent relinquishing custody must consent to the adoption. DCFS completes an assessment of the family after a petition to adopt has been filed with the court. A report is provided to the court regarding the suitability of the adoption in the best interest of the child.

Children’s Group Home Ombudsman

Auditor-Controller, Department of
350 S. Figueroa St., 8th Flr., Los Angeles 90071
Phone: (888) 445-1234
Fax: (213) 897-5963
E-mail: afriend@auditor.lacounty.gov

Serves as an advocate and problem-solver for children placed in group homes. The Ombudsman is independent from the agencies that place children in homes. Children are encouraged to call or e-mail the Ombudsman, who will conduct an investigation of the issues they raise if needed, and provide assistance in resolving problems.

Children’s Medical Services

Public Health, Department of
9320 Telstar Ave., # 226, El Monte 91731
Website: http://ph.lacounty.gov/cms/css

California Children’s Services
9320 Telstar Ave., # 226, El Monte 91731
Phone (800) 288-4584
TDD: (800) 827-1359
Website: http://ph.lacounty.gov/cms/css

Authorizes diagnostic and treatment services, provides medical case management, and provides physical and occupational therapy services to children under 21 years of age with certain chronic medical conditions, traumatic injuries, and infectious diseases. Provides services through approved medical offices and hospitals throughout Los Angeles County.

Child Health and Disability Prevention Program
Phone (800) 993-2437
Area Offices:
North Area: (818) 834-3380
South Area: (310) 668-5141
East Area: (626) 569-3750
West Area: (310) 222-2324

Provides early and regular health exams for eligible low-income children up to 19 years of age, Medi-Cal recipient children up to 21 years of age, and Head Start Preschool children.Offers a full range of health services, including health and developmental history, unclothed physical exams, immunizations, vision testing, hearing testing, lead poisoning testing, nutritional check-ups, teeth and gum check-ups, some laboratory tests (including sickle cell), and health counseling. Refers children with identified health problems for necessary diagnosis and treatment.

Churches

Churches do not need to file fictitious business name statements; however, they must register with the IRS as a non-profit organization. The IRS can be reached at (800) 829-1040.

Civil Process Service

Sheriff’s Department
Phone (213) 974-6613

Civil Service Commission

Rm. 522, Kenneth Hahn Hall of Administration
500 W. Temple St., Los Angeles 90012
Phone (213) 974-2411
Website: http://civilservice.lacountycommissions.info

Serves as an independent administrative appeals body established by the Los Angeles County Charter to provide impartial and fair application of the Los Angeles County Civil Service rules. The commission’s appellant authority includes appeals of disciplinary actions, (e.g., discharges, reductions, and suspensions in excess of five days), alleged discrimination and limited other matters, as provided for in specific Civil Service rules.

Claims

Creditors, against an estate: (Probate Department)
Superior Court -
111 N. Hill St., Rm. 426 Los Angeles 90012
Phone (213) 974-5471


Damage, to person or property, against the County:
Executive Office, Board of Supervisors -
Rm. 383, Kenneth Hahn Hall of Administration
500 W. Temple St., Los Angeles 90012
Phone (213) 974-1440
Website: lacounty.gov/claimsboards/default.asp
Claims Form: bos.co.la.ca.us/PDFs/2008-09_Assessment_Appeals_fillable_form.pdf

 

Collection Services

Treasurer and Tax Collector
Rm. 109, Kenneth Hahn Hall of Administration
225 N. Hill St., Los Angeles 90012
Phone (213) 974-0160

Provides collection services for delinquent account receivables for various County departments.

Community and Senior Service Centers

Altadena Senior Center
560 E. Mariposa St., Altadena 91001
Phone (626) 798-0505


Altadena Community Center
730 E. Altadena Dr., Altadena 91001
Phone (626) 398-6174

Antelope Valley Senior Center
777 Jackman St., Lancaster 93534
Phone (661) 726-4400


Asian Service Center
14112 Kingsley Dr., Gardena 90249
Phone (310) 217-7300

Centro Maravilla Service Center
4716 E. Cesar Chavez Ave., Los Angeles 90022
Phone (323) 260-2805

East Los Angeles Service Center
133 N. Sunol Dr., Los Angeles 90063
Phone (323) 260-2808


East Rancho Dominguez Service Center
4513 E. Compton Blvd., Compton 90221
Phone (310) 603-7401

Florence/Firestone Service Center
7807 S. Compton Ave., Los Angeles 90001
Phone (323) 586-6501

Los Nietos Senior Center
11640 E. Slauson Ave., Whittier 90606
Phone (562) 669-2040

San Fernando Valley Service Center
7555 Van Nuys Blvd., Van Nuys 91405
Phone (818) 901-3501


San Gabriel Valley Service Center

1441 Santa Anita Ave., El Monte 91733
Phone (626) 575-5431


San Pedro Service Center
769 W. Third St., San Pedro 90731
Phone (310) 519-6091

Santa Clarita Valley Service Center
24271 S. Main St., Newhall 91321
Phone (661) 254-0070


Willowbrook Senior Center

12915 Jarvis St., Los Angeles 90061
Phone (310) 603-3358

 

Community and Senior Services

3175 W. Sixth St., Los Angeles 90020
Phone (213) 738-2600
Website: css.lacounty.gov

Provides comprehensive human services in partnership with community leaders, business and private agencies. Assists residents to self sufficiency, strengthens and promotes the independence of older persons, provides employment and training, protects elderly and dependent adult victims of abuse and neglect, supports and strengthen communities impacted by hate violence, fosters positive intergroup relations to promote an informed inclusive society, and provides a neutral and impartial forum for the resolution of issues and problems involving the Sheriff’s Department and Office of Public Safety.

PUBLIC INFORMATION
Information and Assistance.......................................... (800) 510-2020
Employment and Training............................................. (888) 226-6300
General Information...................................................... (213) 738-2600
Adult Protective Services............................................. (213) 351-5401
After - Hour Elder Abuse Hotline................................. (877) 477-3646
Senior Employment Services........................................ (213) 738-2631

EXECUTIVE OFFICES
Director
(213) 637-0798

Chief Deputy
(213) 738-2617

Assistant Director
Administrative Services Branch
(213) 738-2273
Fax: (213) 487-0379

Assistant Director
Workforce and Community Services Branch
(213) 738-3175
Fax: (213) 487-0379

Assistant Director
Aging and Adult Services Branch
(213) 738-2645
Fax: (213) 365-8649

Workforce Investment Board
(213) 738-2593

Community Services Resource Corporation
(213) 738-2749

Dispute Resolution Services
(213) 738-2621

Area Agency on Aging
Director....................................................................... (213) 738-2645
Planning and Program Development Section................. (213) 738-2655
Senior Information and Assistance Hotline................... (213) 738-4004
(800) 510-2020
or (800) 243-8081
Service Integration & Senior Employment...................... (213) 738-2676

SERVICE CENTERS ADMINISTRATION
3175 W. 6th St., Rm. 306, Los Angeles 90020
Phone (213) 738-4913
Fax: (213) 384-4523

 

Community Development Commission

2 Coral Circle, Monterey Park 91755
Phone (323) 890-7001
Website: lacdc.org

Administers the County's housing and community development programs, including various economic development, business revitalization and community redevelopment programs, and federal grant and loan funds. Operates a Countywide housing program for low-income persons, making available more than approximately 3,000 public and other affordable housing rental units, and offering the Section 8 rent subsidy program to qualified low-income individuals in the unincorporated areas and 62 cities. Makes available to 47 cities and unincorporated areas financing for community improvements using federal Community Development Block Grant funds. Through partnerships with non-profit and for-profit developers, provides financing and technical assistance to build affordable housing. Offers rehabilitation grant and loan programs to help low-income homeowners improve their properties, and provides financial assistance for first-time homebuyers through a variety of programs.

Public Housing -
To obtain program information or register for the wait list, visit www.hacola.org, or call (562) 347-HOME, or (800) 731-4663, 8 a.m. – 5 p.m.

Section 8 Programs -
To obtain program information or register for the wait list, visit www.hacola.org, or call (562) 347-HOME, or (800) 731-4663, 8 a.m. – 5 p.m.

Economic Development Programs -
Phone (323) 890-7204

Housing Rehabilitation Grants and Loans Programs-
Phone (323) 890-7239

Community Development Block Grant Program -
Phone (323) 890-7220

Homeownership Programs -
Phone (323) 890-7248

Sound Insulation Program -
Phone (323) 838-5033

Development of Affordable Single and Multifamily Housing -
Phone (323) 890-7235

Homelessness Prevention and Rapid Re-Housing -
To obtain information on locating resources for affordable, special needs or emergency housing, please visit http://housing.lacounty.gov, or call (877) 428-8844 or 211, the County’s Info Line.

 

Commuter Bus Service Programs

Public Works, Department of
900 S. Fremont Ave., Alhambra 91803-1331
Phone (626) 458-3968

Serves as County liaison with the agencies that provide the commuter bus services from the Antelope Valley and Santa Clarita Valley into the Los Angeles metropolitan area.

Composting

Public Works, Department of
900 S. Fremont Ave., Alhambra 91803-1331
Phone (626) 458-3565
Website: http://888CleanLA.com or http://smartgardening.com

Conservatorship

(See Public Guardian)

Consumer & Business Affairs, Department of

Rm. B-96, Kenneth Hahn Hall of Administration
500 W. Temple St., Los Angeles 90012
Website: http://dcba.lacounty.gov
E-mail: dca@dcba.lacounty.gov

Phones:
(800) 593-8222 Consumer Protection Services (Toll-Free Within the County of Los Angeles)
(213) 974-1452 Consumer Protection Services
(213) 974-9759 Small Claims Advisor Services
(800) 973-3370 Real Estate Fraud and Homeowner Assistance Program
(213) 974-0825 Dispute Settlement Services
(213) 974-9740 Volunteer and Internship Program
(213) 974-9778 Senior Abuse and Fraud Protection Program
(213) 626-0913 TTY
(213) 974-9750 Public Information and Community Outreach

Consumer Protection Services

Investigates and mediates complaints of unethical and deceptive business practices in such areas as retail sales, credit, automobiles, landlord tenant, identity theft and other consumer problems. Provides counseling and referrals. Services are available in-person, by phone, or e-mail. Free.

Identity Theft Unit

Helps consumers restore their good names and credit, counsels consumers and businesses on how to reduce the risk of identity theft, and investigates cases for referral to prosecuting agencies. Makes presentations to consumer groups and businesses on how to reduce the risk of becoming victims of identity theft.

Small Claims Advisor Services

Counsels and provides information on small claims court matters to litigants and potential litigants, including getting cases started, serving court papers, preparing for court, and collecting and paying a judgment.

Real Estate Fraud and Homeowner Assistance Program

Serves as the central reporting agency for real estate fraud. Investigates complaints and provides counseling and referrals. Provides help to homeowners with problems concerning home purchase or sale, refinancing, contractors, real estate fraud, foreclosure, and undeveloped land sales.

Dispute Settlement Services (Mediation)

Helps resolve disputes with neighbors, businesses, and others without going to court. Mediators are trained to be neutral and unbiased.

Senior Abuse and Fraud Protection Services

Investigates cases of financial fraud and abuse against seniors. Conducts monthly “Smarter Senior Forums” to educate the public about elder abuse, independence and safety at home, fraud, scams and identity theft.

Branch Offices

Provides branch offices conveniently throughout the County. Accepts consumer complaints and provides counseling and referrals.

Volunteer and Internship Program

Provides rewarding opportunities for volunteers and interns to work with consumer affairs professionals. Volunteers and interns assist staff with consumer counseling, mediation, investigations, and special projects. This program may qualify for high school and college class credit.

Public Information and Community Outreach

Participates in community fairs and events, and distributes educational brochures on a variety of consumer topics. Makes presentations to community organizations, agencies, and other interested groups.

Contracting

Internal Services Department
1100 N. Eastern Ave., Los Angeles 90063
Phone (323) 267-3101

Provides expertise and leadership for the development of contracts and compliance with County contracting policies and procedures.

Vendors are asked to register online and list the types of commodities or services for which they are interested in submitting bids to the County. The address is camisvr.co.la.ca.us/webven

For information on currently open solicitations for bids to provide services to the County, check the following website: camisvr.co.la.ca.us/lacobids/

Other useful websites are the Doing Business with Us at lacounty.info/doing_business/main_db.htm and the Los Angeles County Office of Small Business at laosb.org