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Directory of Services & Information

Cable Television

Chief Executive Office
B-189, Kenneth Hahn Hall of Administration
500 W. Temple St., Los Angeles 90012
Phone (213) 974-2323

Monitors cable television companies operating in the unincorporated areas of Los Angeles County. Investigates subscriber complaints concerning quality of service and billing errors. Provides referrals to consumers living outside County’s service area.

CalWORKs Business Services, Programs

Checks, Uncashed

Auditor-Controller, Department of
General Claims Section
Rm. 502, Kenneth Hahn Hall of Administration
500 W. Temple St., Los Angeles 90012
Phone: (213) 974-7452 - uncashed checks
Phone: (213) 893-0771 - check inquiry
Website: auditor.lacounty.gov/uncashed_checks.htm

Maintains website that contains inventory of all County checks which have been issued and mailed, but which remain uncashed between one and four years after issuance. Individuals may inquire about one name at a time by doing a check inquiry, or may purchase a subscription to download the complete database.


Chemical and Biological Analysis

Chief Executive Office

Rm. 713, Kenneth Hahn Hall of Administration
500 W. Temple St., Los Angeles 90012
Phone (213) 974-1101
          (213) 974-1311 - Information
Website: ceo.lacounty.gov
E-mail: info@ceo.lacounty.gov

Prepares budget and operational recommendations for the Board of Supervisors; monitors and controls Countywide expenditures; analyzes and advocates legislation; coordinates capital projects and debt, asset, leasing and space management; monitors city redevelopment activities to ensure legal conformance and mitigate negative impact on County resources.

Provides central coordination for the County’s strategic planning and performance measurement efforts; coordinates emergency preparedness activities and cost recovery efforts following major emergencies and disasters; administers insurance management programs; addresses unincorporated area issues; advises on international protocol issues; collaborates with departments to deliver seamless service to children and their families; coordinates implementation of the County’s Homeless Prevention Initiative.

Manages the County's employee relations program and compensation/classification systems; provides risk management services, including workers compensation, health and disability benefits, and loss prevention.  Coordinates centralized workplace programs; regulates cable television franchises; provides centralized photographic and graphic arts services; and initiates and promotes activities which provide information about the County to the public.

Chief Information Office

World Trade Center
350 S. Figueroa St., Ste. 188, Los Angeles 90071
Phone (213) 253-5600
Fax: (213) 633-4733
Website: cio.lacounty.gov

Provides vision and strategic direction for the effective and secure use of information technology (IT) to improve the delivery of services and achieve operational improvements and County business goals. Responsible for enterprise IT planning, addressing cross-departmental IT issues, ensuring adherence of countywide IT practices and policies, and providing recommendations to the Board of Supervisors and Chief Executive Office regarding prudent allocation of IT resources.

Child Care, Office of

Chief Executive Office
Service Integration Branch
222 S. Hill St., 5th Flr., Los Angeles 90012
Phone (213) 974-4103
Website: childcare.lacounty.gov

Implements the Child Care Policy Framework for Los Angeles County; provides staff support to the Los Angeles County Child Care Planning Committee and the Policy Roundtable for Child Care; engages in planning and research activities affecting the quantity, quality, and affordability of child care services; assists County employees with child care concerns and provides support to the network of 11 County employee child development centers; administers the following programs -  Los Angeles County Centralized Eligibility List for low-income working families seeking subsidized child care services; the Steps to Excellence Project, a child care quality and improvement system in selected communities; and the Investing in Early Educators Program, which makes cash stipends available to qualified child care teachers working directly with young children.

Child Custody/Visitation

Superior Court
Family Law Department
111 N. Hill St., Los Angeles 90012
Phone (213) 974-5524 (recording)

Provides agreements regarding custody and visitation. Meetings are by appointment only.

Child Support Services Department

5770 S. Eastern Ave., Commerce 90040-2924
Phone (866) 901-3212
TDD: (866) 399-4096
Website: cssd.lacounty.gov

Assumes primary responsibility for the administration, collection, enforcement and distribution of child support payments. Assists custodial and non-custodial parents with child support procedures and processes, including locating parents, establishing paternity, establishing court orders for child support, modifying court orders, collecting and distributing court - ordered support, and working with other counties, states and countries to obtain child support.

Partners with community-based organizations and other County agencies which provide job training, job placement, peer counseling, and parenting classes to aid unemployed and underemployed non-custodial parents, enabling them to provide emotional, as well as financial support to their children.

Customer Contact Center also provides assistance and information. The Customer Contact Center’s hours are 7 a.m. to 6 p.m. Mon. through Fri. Telephone voice response system, (866) 901-3212 or (800) 615-8858, is operational 24 hours a day. Persons with child support cases may get information by entering their personal identification (PIN) number on their telephone key pad.

The divisions are open to the public from 8 a.m. to 5 p.m. Mon. through Fri.

Division I
15531 Ventura Blvd., Encino 91436

Division II
5770 S. Eastern Ave., Commerce 90040

Division III
2934 E. Garvey Ave. South, # 100, West Covina 91791

Division IV
8300 S. Vermont Ave., 2nd Flr., Los Angeles 90044

Division V
20221 S. Hamilton Ave., Torrance 90502

Division VI
42281 10th Street West, Lancaster, CA 93534

Intergovernmental Division
5701 S. Eastern Ave., Commerce 90040

State Disbursement Unit (SDU)
P.O. Box 989067
West Sacramento, CA 95796-9067
Phone (866) 901-3212
website: www.childsup-connect.ca.gov

Receives and processes child support payments for individuals with open cases through the Los Angeles County Child Support Services Department, as well as all other local child support agencies in California. Also receives and processes all employer child support wage withholding payments.

 

Childhood Lead Poisoning Prevention Program

(Maternal, Child and Adolescent Health Program)
Public Health, Department of
5555 Ferguson Dr., Commerce 90022
Toll-Free (800) LA-4-LEAD
Website: ph.lacounty.gov/lead

Works to reduce the incidence of lead poisoning for children in Los Angeles County. Provides case management of lead-burdened children and environmental investigation to identify lead hazards.

Provides information on lead and lead poisoning prevention in several languages, outreach and education in high-risk areas, and education for health care providers.

Provides a toll-free hotline, (800) LA-4-LEAD, to answer questions or to give referrals regarding lead-related issues during regular working hours.

Disturbing lead-based paint at properties built before 1978 can create dangerous lead-dust. To report sandblasting or other activities that disturb lead-based paint, please call (800) LA-4-LEAD.

Children and Families, Commission for

Rm. B-22, Kenneth Hahn Hall of Administration
500 W. Temple St., Los Angeles, 90012
Phone (213) 974-1558
Fax: (213) 625-5813
Website: lachildrenscommission.org

Advises the Board of Supervisors in areas of child welfare and family policy. Pursues all major issues affecting children, their families, and children’s services in County government. The commission’s premise is that all children are “at risk.” Reviews the policies, procedures and systemic issues of various County departments and agencies which provide children’s services, assesses service levels, and identifies community needs.

Children and Family Services, Department of

425 Shatto Pl., Ste. 600, Los Angeles 90020
Website: dcfs.lacounty.gov

General Information (213) 351-5602
Employment Hotline (213) 351-6417
Foster Parent and Adoption
Recruitment Hotline (888) 811-1121

Foster Care/Adoptions Assistance Program Hotline
725 S. Grand Ave., Glendora 91740
Phone (626) 697-4444

Child Abuse Hotline
3075 Wilshire Blvd., Los Angeles 90020
Phone (800) 540-4000 - Within California
Phone (213) 639-4425 - Out-of-state calls
Phone (800) 272-6699 - TDD
Fax: (213) 639-1964 or (213) 639-1224

Receives reports of suspected child abuse, neglect or exploitation. Provides information and consultation about child abuse and neglect. This is a 24-hour service, seven days a week.

Emergency Response Command Post
3075 Wilshire Blvd., Los Angeles 90020
Phone (213) 639-4500 or (213) 639-4493
Fax: (213) 738-6483

Performs emergency response, in-person investigations on referrals with immediate response times received after business hours and weekends.

Out-of-County Services Unit
(including Interstate Compact for the Placement of Children and International Placement Unit).
3075 Wilshire Blvd., Los Angeles 90020
Phone (213) 639-4501
Fax: (213) 738-9379

SPAs (Service Planning Areas):

Provides services children and their families need when the children are at-risk due to actual or potential child abuse, abandonment, neglect or exploitation. Provides protective services to children in their own homes, short-term out-of-home services, adoption, guardianship and long-term foster care.

SPA 1

Palmdale Office
39959 Sierra Hwy., #150, Palmdale 93550
Phone (661) 223-4200
Fax: (661) 265-6071

Lancaster West Office
1150 W. Ave. J, Lancaster 93534
Phone (661) 951-4107
Fax: (661) 942-4172

SPA 2

San Fernando Valley Office
20151 Nordhoff St., Chatsworth 91311
Phone (818) 717-4002 or (818) 717-4009
Fax: (818) 773-9989

West San Fernando Valley Office
20151 Nordhoff St., Chatsworth 91311
Phone (818) 717-4009
Fax: (818) 775-0292

Santa Clarita Office
28490 Avenue Stanford, Ste. 100, Santa Clarita 91350
Phone (661) 702-6202
Fax: (661) 257-5008

SPA 3

El Monte Office
4024 N. Durfee Ave., El Monte 91732
Phone (626) 455-4506
Fax: (626) 433-4505

Glendora Office
725 S. Grand Ave., Glendora 91740
Phone (626) 691-1692
Fax: (626) 691-0973

Pasadena Office
532 E. Colorado Blvd., Pasadena 91101
Phone (626) 229-3737
Fax: (626) 397-9169

Pomona Office
100 W. Second St., Pomona 91766
Phone (909) 868-4421
Fax: (909) 469-6057

SPA 4

Metro North Office
3075 Wilshire Blvd., Los Angeles 90010
Phone (213) 639-4813
Fax: (213) 351-2465

SPA 5

West Los Angeles Office
5757 Wilshire Blvd., Ste. 200, Los Angeles 90036
Phone (323) 900-2222
Fax: (323) 954-5944

SPA 6

Compton Office
921 E. Compton Blvd., Compton 90221
Phone (310) 668-6600
Fax: (310) 604-5152

Compton West Office
11539 Hawthorne Blvd., Ste. 400, Hawthorne 90250
Phone (310) 263-2178
Fax: (310) 263-7738

Vermont Corridor Office
8300 S. Vermont Ave., 4th Flr., Los Angeles 90044
Phone (323) 935-7060
Fax: (323) 789-5629

Wateridge Office
5110 W. Goldleaf Circle, Los Angeles 90056
Phone (323) 290-8500
Fax: (323) 290-3171

SPA 7

Belvedere Office
5835 S. Eastern Ave., 2nd Flr., Commerce 90040
Phone (323) 725-4401
Fax: (323) 869-0922

Santa Fe Springs Office
10355 Slusher Dr., Ste. 11, Santa Fe Springs 90670
Phone (562) 903-5000
Fax: (562) 946-7462

SPA 8

South County Office
4060 Watson Plaza Dr., Lakewood 90712
Phone (562) 497-3500
Fax: (562) 429-3726

Torrance
2325 Crenshaw Blvd., Torrance 90501
Phone (310) 972-3111
Fax: (310) 222-5544

Specialized Services:

DCFS - Family and Children’s Services Trust Fund
(Donations, fund-raising and camperships for DCFS children)
501 Shatto Pl., 2nd Flr., Los Angeles 90020
Phone (213) 739-6202

Jobs (for DCFS Youth) Program
Recruitment and Exams
425 Shatto Pl., Rm. 10, Los Angeles 90020
Phone (213) 351-5898
Phone (213) 351-4013

Juvenile Court/ Edmund D. Edelman’s Children’s Court
201 Centre Plaza Dr., Monterey Park 91754-2159
Phone (323) 526-6700

Adoption Safe Family Act - (ASFA Division) (562) 903-5122

Adoption and Safe Families Act (ASFA) of 1997, P.L. 105-89 amended Title IV-B and Title IV-E of the Social Security Act to clarify certain provisions of P.L. 96-272. It established requirements for assessing and approving the homes of relatives and non-related extended family members to speed the process of finding permanent homes for children. The ASFA Division has 14 home assessment units, which are distributed throughout the County in regional offices.

Kinship Resources Center North
5035 W. Slauson Ave., # G, Los Angeles 90056
Phone (323) 290-8697

Kinship Resources Center South
9834 Norwalk Blvd., Santa Fe Springs 90670
Phone (562) 777-1748

Bureau of the Medical Director:
425 Shatto Pl., # 500, Los Angeles 90020
Phone (213) 351-5614
Fax: (213) 738-8340

Provides services to enhance permanency, safety and well-being for children. Answers questions regarding medical, dental, mental health, and substance abuse for foster children and families.

D. Rate /Katie A. / Multi-disciplinary Assessment Team (MAT) /
Psychiatric Discharge Planning / Regional Center/ Special Placements
Phone (213) 351-5737
Fax: (213) 738-8340

Health, Mental Health & Substance Abuse
Phone (213) 351-5729
Fax: (213) 381-8125

Medical Case Management Services & Sexual Abuse
Treatment Programs
3075 Wilshire Blvd., 9th Flr. Los Angeles 90010
Phone (213) 639-4814
Fax: (213) 639-1344

Public Health Nursing
Phone (213) 351-5724
Fax: (213) 381-8398

Adoption Services:
Headquarters Office
525 E. Colorado Blvd., Pasadena 91101
Phone (626) 229-3777
Phone (888) 811-1121 (Adopt a foster child or relinquish a child)
Phone (213) 639-4014 (Reception)
Fax: (626) 397-9169
Website: www.lacdcfs.org/adoptions/index.html

Accepts, prepares and places children of all ages in permanent adoptive homes. Provides casework and counseling to birth parents regarding children, both born and unborn, and provides foster care for children awaiting adoptive placement. Provides counseling for all parties to the adoption. Conducts studies and makes recommendations to the Superior Court on petitions for independent and stepparent adoptions.

Adoption services are available to persons of all races and religions who need or are seeking adoption plans.

First established in 1949 as the County Department of Adoptions, the Adoptions Division was made part of the Department of Children and Family Services when it was created in 1984. The Adoptions Division is licensed by the California Department of Social Services as a full service adoption agency. This license permits the agency to provide all adoption services with the exception of inter-country adoption (adoption of a foreign-born child who is not a dependent of the court).

DCFS provides the following adoption services:

Agency Adoption Program (888) 811-1121

In an agency adoption, the child is placed for adoption by a licensed agency (DCFS). DCFS prepares and places children of all ages in permanent adoptive homes. The majority of the children are court dependents and have been in foster care. The prospective adoptive family is provided with pre-adoption training and completes an adoption home study prior to placement. The birth parent’s parental rights are terminated by court action or by voluntarily relinquishing parental rights. Birth parent counseling is provided prior to relinquishment. DCFS is responsible until the adoption is finalized by the court. The Adoption Assistance Program is available to aid adoptive families.

Post Adoption Services (888) 811-1121

Post adoption services are available to all members of the adoption triad: the adopted person, the birth parents and the adoptive parents. Non-identifying case summaries and medical histories are provided. Reunions are arranged if the adopted person (over 18 years old) and the birth family member have filed consents for contact. There are monthly adoptive parent support groups and information and referral by telephone.

Independent Adoption Program (213) 639-4691

In an independent adoption, it is the birth parent’s decision and responsibility to choose the adoptive parent(s) and to place the child directly with the adoptive family. DCFS completes an assessment of the family after they have filed a petition to adopt with the court. A report is provided to the court regarding the suitability of the adoption in the best interest of the child.

Stepparent Adoption Program (213) 639-4750

A stepparent may petition the court to adopt the child of his or her spouse. Both the parent retaining custody and the parent relinquishing custody must consent to the adoption. DCFS completes an assessment of the family after a petition to adopt has been filed with the court. A report is provided to the court regarding the suitability of the adoption in the best interest of the child.

Children’s Group Home Ombudsman

Auditor-Controller, Department of
350 S. Figueroa St., 8th Flr., Los Angeles 90071
Phone: (888) 445-1234
Fax: (213) 897-5963
E-mail: afriend@auditor.lacounty.gov

Serves as an advocate and problem-solver for children placed in group homes. The Ombudsman is independent from the agencies that place children in homes. Children are encouraged to call or e-mail the Ombudsman, who will conduct an investigation of the issues they raise if needed, and provide assistance in resolving problems.

Children’s Medical Services

Public Health, Department of
9320 Telstar Ave., # 226, El Monte 91731
Website: http://ph.lacounty.gov/cms/css

California Children’s Services
9320 Telstar Ave., # 226, El Monte 91731
Phone (800) 288-4584
TDD: (800) 827-1359
Website: http://ph.lacounty.gov/cms/css

Authorizes diagnostic and treatment services, provides medical case management, and provides physical and occupational therapy services to children under 21 years of age with certain chronic medical conditions, traumatic injuries, and infectious diseases. Provides services through approved medical offices and hospitals throughout Los Angeles County.

Child Health and Disability Prevention Program
Phone (800) 993-2437
Area Offices:
North Area: (818) 834-3380
South Area: (310) 668-5141
East Area: (626) 569-3750
West Area: (310) 222-2324

Provides early and regular health exams for eligible low-income children up to 19 years of age, Medi-Cal recipient children up to 21 years of age, and Head Start Preschool children.Offers a full range of health services, including health and developmental history, unclothed physical exams, immunizations, vision testing, hearing testing, lead poisoning testing, nutritional check-ups, teeth and gum check-ups, some laboratory tests (including sickle cell), and health counseling. Refers children with identified health problems for necessary diagnosis and treatment.

Churches

Churches do not need to file fictitious business name statements; however, they must register with the IRS as a non-profit organization. The IRS can be reached at (800) 829-1040.

Civil Process Service

Sheriff’s Department
Phone (213) 974-6613

Civil Service Commission

Rm. 522, Kenneth Hahn Hall of Administration
500 W. Temple St., Los Angeles 90012
Phone (213) 974-2411
Website: http://civilservice.lacountycommissions.info

Serves as an independent administrative appeals body established by the Los Angeles County Charter to provide impartial and fair application of the Los Angeles County Civil Service rules. The commission’s appellant authority includes appeals of disciplinary actions, (e.g., discharges, reductions, and suspensions in excess of five days), alleged discrimination and limited other matters, as provided for in specific Civil Service rules.

Claims

Creditors, against an estate: (Probate Department)
Superior Court -
111 N. Hill St., Rm. 426 Los Angeles 90012
Phone (213) 974-5471


Damage, to person or property, against the County:
Executive Office, Board of Supervisors -
Rm. 383, Kenneth Hahn Hall of Administration
500 W. Temple St., Los Angeles 90012
Phone (213) 974-1440
Website: lacounty.gov/claimsboards/default.asp
Claims Form: bos.co.la.ca.us/PDFs/2008-09_Assessment_Appeals_fillable_form.pdf

 

Collection Services

Treasurer and Tax Collector
Rm. 109, Kenneth Hahn Hall of Administration
225 N. Hill St., Los Angeles 90012
Phone (213) 974-0160

Provides collection services for delinquent account receivables for various County departments.